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TCG Vault
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Help & Support

Everything you need to get started with TCG Vault and Collector Exchange.

📋 Browse Sets & Pricing

Finding Cards

The Sets page shows every TCG set we support — Pokémon, MTG, Lorcana, One Piece, Dragon Ball, Gundam, and Sorcery. Tap any TCG tile to see all available sets, then tap a set to view its complete card list with real-time Australian market prices.

Set Pages

Each set page shows every card with its current market price. You can search, sort by price or card number, and filter by Owned/Missing. Tap the checkbox on any card to mark it as owned — this works instantly, even without an account.

🃏 My Collection

Adding Cards

There are two ways to add cards:

1

Set page checkboxes — browse to any set and tap the checkbox on cards you own. Quick and visual.

2

Collection Builder — on the My Collection page, use the search bar to find any card, sealed product, or set across all TCGs. Select your container and add items.

Containers

Organise your collection with custom containers. The default container is "My Collection", but you can create custom ones like "For Trade", "Grading Queue", or "Wishlist". Move cards between containers using the arrow button on each card tile.

Cross-Device Sync

When you're logged in, your collection is stored securely in the cloud and syncs automatically across all your devices. Cards added on your PC appear on your phone instantly — no manual action needed.

☁️

Your cloud data is the source of truth. If you clear your browser or switch devices, everything rebuilds automatically on your next visit.

Guest Users (No Account)

You can try out collection tracking without an account — set page checkboxes work immediately. However, guest data is saved locally in your browser only and is limited to 10 cards. Create a free account to unlock unlimited cards, cross-device sync, and portfolio tracking.

Manual Items

For items not in our database (special editions, promos, bundles), use the + Add Manual Item button. You can set a custom name, value, quantity, and even upload a photo.

📊 Portfolio

Tracking Value

The Portfolio page shows all your sets with completion progress and estimated market value in AUD. Sets are sorted by value so you can see your most valuable holdings at a glance.

Public Profile

Share your collection with other collectors! On the Portfolio page:

1

Tap Make Public to create your profile page

2

Choose which containers are visible (e.g. show "My Collection" but hide "Wishlist")

3

Share your unique URL with other collectors

🤝 Social Selling

How It Works

Social selling lets buyers inquire about items in your public collection and negotiate deals privately — no listing required.

1

Enable it — go to Portfolio → toggle "Social Selling" on (Collector+ required)

2

Buyers inquire — visitors to your profile can tap "Inquire" on any item

3

Accept & chat — review inquiries on your Profile → Inquiries tab. Accept to start chatting.

4

Make a deal — as the seller, propose a price. The buyer accepts and pays through the standard Exchange checkout.

Notifications

You'll receive email and in-app notifications for new inquiries, messages, and deal proposals. Manage your notification preferences in Profile → Push Notification Preferences → 🤝 Social Selling.

🏪 Collector Exchange

Buying

Browse listings, place bids on auctions, or purchase Buy-It-Now items. Add items to your watchlist to get notified before they end. All transactions are in AUD.

Selling

To sell on the Exchange, you'll need to apply as a seller (Profile → Apply to Sell). Once approved, you can create auction or BIN listings with photos, condition grading, and shipping options.

⭐ Collector+

Premium Features

Collector+ unlocks TCG Signals (investment analytics), Brick Signals (LEGO analytics), social selling, priority support, and access to the private Discord community. Plans start from A$9.95/month.

My collection looks different on my phone vs my PC

Make sure you're signed in on both devices. Your collection syncs automatically from the cloud every time you open My Collection or Portfolio. Simply reload the page on both devices and they'll match. If you recently created your account, any cards you checked off before signing up will be pushed to the cloud on your first visit.

I see duplicate cards in my collection

This was a known issue that has been resolved. Your collection now syncs from the cloud database, which prevents duplicates. If you still see duplicates, clear your browser's site data for collectorexchange.com.au and reload — the cloud will rebuild your collection cleanly.

How do I make my collection public?

Go to Portfolio → tap Make Public. Choose which containers to show, then share your unique URL. Others can browse your collection and (if you enable social selling) inquire about items.

Why can't I see the Inquire button on someone's profile?

The seller needs to be a Collector+ member with social selling enabled. If you don't see Inquire buttons, the seller hasn't turned on this feature yet.

What TCGs do you support?

We currently support Pokémon (English & Japanese), Magic: The Gathering, Disney Lorcana, One Piece, Dragon Ball Super, Gundam, and Sorcery: Contested Realm. More coming soon!

Are prices in AUD or USD?

All prices across TCG Vault and Collector Exchange are in Australian Dollars (AUD).

How do I cancel my Collector+ subscription?

Visit the Stripe customer portal by going to Collector Exchange HubAccountManage Subscription. You can cancel, change plans, or update payment details there.

How do I apply to sell on the Exchange?

Go to your Profile page and look for the "Apply to Sell" section. You'll need a PayPal email address for receiving payments. Once approved by an admin, you can start creating listings.

Get In Touch

Have a suggestion, found a bug, or need help? We'd love to hear from you.

TCG Vault · Social · Collector Exchange · Collector Exchange

© 2026 Collector Exchange. All rights reserved.

Collector Exchange is an independent platform and is not affiliated with, endorsed by, or sponsored by Nintendo, The Pokémon Company, Wizards of the Coast, Konami, Bandai, or any other TCG publisher. Pokémon and all related names are trademarks of Nintendo / Creatures Inc. / GAME FREAK inc. Magic: The Gathering is a trademark of Wizards of the Coast LLC. Yu-Gi-Oh! is a trademark of Konami Holdings Corporation. One Piece TCG is a trademark of Bandai Co., Ltd. All card names, images, and set names are the property of their respective owners and are referenced here solely for identification purposes.

Collector Exchange is a peer-to-peer marketplace for trading collectible cards. We do not provide financial or investment advice and any comments, signals, or information is general in nature and should not be construed as financial or investment advice. Buying and selling products from our platform is performed at your own risk and we will not be liable for any direct or indirect losses incurred with using the platform and are indemnified from all claims. See Collector Exchange Terms for more information.